The HotSpot edition of the Emerald Management Suite provides the billing, management and AAA services required to operate and manage a wired or wireless hotspot environment.

Emerald enables "lights out" operation automating much of the day to day operations. This is especially true in the following areas:

Automated customer signup using credit card or prepaid card.

Customer account center enables end-users to make payments, check the status of their accounts, purchase services and open support tickets.

Automatic recurring billing, invoicing and statement creation coupled with CC/EFT auto pay.

Emerald provides a consistant customer experience by leveraging an integrated CRM/ticketing system and notification system to alert customers of important situations such as approaching account expiration or usage limits.

Themes provide branding and customization of signup, customer account center and operator interfaces based on network address, customer and URL enabling targeting of specific venues while sharing common software and hardware.

Emerald HotSpot edition includes a full featured RADIUS/AAA solution (RadiusNT/X) and captive portal software (Air Marshal) providing both secure EAP/802.1x network access in addition to traditional web based hotspot authentication.

Emerald automatically works with your RADIUS complient access hardware to enforce concurrent access restrictions, session limits, data limits and account expiration.

Emerald HotSpot edition is easily upgradable to Professional and Enterprise editions to continue to support your organizations growth and requirements for advanced services.

Features in these versions enable reseller/virtual hotspot billing, sharing of hardware/roaming agreements operating your own aggreation services via RadiusNT/X roaming and integrated realtime rating engine.

The Emerald Suite represents a decade of continual research and development with thousands of customers world wide.

45 day evaluation licenses with full access to product support are avaliable from the IEA Software download center.

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